Review

Ultra Casino Review

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Casino Rank

25 Overall
  • Trust and Fairness 20/100
  • Games 35/100
  • Bonuses 20/100
  • Customer Support 15/100

Basic Information

Website
All Games +
Licence
Support
Currencies
Languages

About the Operator

Online
Owner
Email

Full Payment Details

Deposit Methods
Withdrawal Methods
Min. Deposit
Min. Withdrawal
Max Withdrawal

This review takes a closer look at Ultra Casino, using our rigorous casino review process. Unfortunately, our findings raise several concerns. Our independent team of casino reviewers evaluated the casino’s licenses, Terms and Conditions, player complaints, limits, customer support, and other critical factors. Based on this assessment, we categorized the casino’s safety and fairness, and the results are disappointing.

 

Safety Index: A Declining Standard

The casino’s Safety Index, which measures the safety and fairness of online casinos, was initially high. However, recent changes have caused it to drop. As the Safety Index decreases, the likelihood of encountering issues during gameplay or withdrawals increases. Ultra Casino’s Safety Index has fallen from a Very High score to something less reassuring. This drop indicates that it might not be as safe as it once seemed. Keep reading to understand why we believe Ultra Casino may no longer be the right choice for you.

 

Fairness and Safety Concerns

In determining Ultra Casino’s Safety Index, we followed a complex methodology. We examined the casino’s T&Cs, player complaints, revenue estimates, and blacklists. During our review, we initially found no unfair or predatory clauses in the T&Cs. But now, there’s a worrying trend. The casino has lowered its RTP (Return to Player) on several games, which directly impacts player fairness. This change signals a shift in the casino’s approach, making it less player-friendly.

 

A High Number of Complaints

Ultra Casino is a large online casino, and it has received a growing number of complaints. While it claims a low total value of disputed winnings, the increase in complaints is concerning. Larger casinos generally receive more complaints, but Ultra Casino’s recent surge is disproportionate. This uptick suggests deeper issues with customer satisfaction and fairness.

 

Blacklist and Reputational Issues

Ultra Casino was not found on major blacklists, but this could change. The presence on a blacklist can signal serious issues, and players should be cautious. With the decline in its Safety Index and increasing complaints, it wouldn’t be surprising to see it appear on blacklists soon. This is a significant red flag for potential players.

 

Related Casinos and Their Impact

Ultra Casino is linked to seven other online casinos, and this relationship is worth noting. Initially, this connection helped boost Ultra Casino’s Safety Index. But with recent changes, the opposite might be true. The relationship between these casinos could now be dragging down Ultra Casino’s reputation. This connection no longer serves as a reassurance of safety.

 

T&Cs and Their Hidden Pitfalls

We review online casino T&Cs carefully to evaluate their fairness. Initially, Ultra Casino’s T&Cs appeared fair. But recent adjustments, including the lowering of RTP, reveal potential pitfalls. These changes give the casino more leeway to avoid paying out winnings. Players should be wary of these increasingly unfavorable terms.

 

Player Complaints Are Piling Up

Player complaints are a critical part of our casino assessment. Ultra Casino has accumulated more complaints, both directly and through related casinos. It has received 22 black points, a concerning figure. Complaints are valuable indicators of player dissatisfaction, and Ultra Casino is heading in the wrong direction.

 

User Feedback: Limited and Concerning

Ultra Casino lacks a comprehensive user feedback score due to insufficient reviews. However, the few reviews we’ve received are not promising. The casino needs 15 reviews for a reliable score, but early feedback suggests growing discontent. Be cautious with user reviews, as they can be manipulated. But even so, the feedback trend is not in Ultra Casino’s favor.

 

Company Information and Declining Reputation

Ultra Casino is owned by BP Group Limited, with estimated yearly revenues over $1,000,000. This categorizes it as a small to medium-sized online casino. Despite its Malta Gaming Authority license, the casino’s reputation is in decline. The recent changes and growing complaints are not reflective of a trustworthy operator.

 

Payment Methods and Restrictive Limits

Ultra Casino offers 35 payment options, including popular methods like Neteller, Skrill, and VISA. However, players should be aware of restrictive win and withdrawal limits. These limits can be frustratingly low, especially for high rollers. The casino’s policies on these limits are becoming less player-friendly, adding to our concerns.

 

Conclusion: A Casino in Decline

Ultra Casino was once considered a safe and fair online casino. However, recent changes, including the lowering of RTP and an increase in player complaints, have tarnished its reputation. The casino’s Safety Index has dropped, and its terms are becoming less favorable. Players should proceed with caution and consider other options before choosing Ultra Casino. Please play in the responsible and trusted Top Casinos we offer.